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Frequently Asked Questions
GENERAL
What is COCOdry?
Do you offer haircut, colouring, or perm services?
Where are your outlets located?
Do I need to book in advance?
Can I request a specific stylist?
What’s included in a blowdry session?
What’s your scalp treatment like?
Is your hair care clean and safe?
What payment methods do you accept?
Do you offer packages?
What if I’m running late?
What’s your cancellation policy?
🛒 E-COMMERCE FAQ
Where do you ship to?
How much is shipping?
How long does delivery take?
Can I track my order?
What’s your return policy?
Can I change or cancel my order?
Are your products safe for all hair types?
Do you offer gift sets or bundles?
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